What service and repair options does Laseraid offer for aesthetic devices?
Laseraid provides comprehensive service and repair solutions for all types of aesthetic devices. We offer both ad hoc repairs and service contracts, giving you flexibility in choosing the level of support that best suits your needs. Laseraid offer 7 day phone support and is typically on-site within 24-48hrs.
What are the benefits of having a service contract with Laseraid?
Our service contracts offer numerous benefits. They include priority support with quick response times, scheduled maintenance checks, and servicing. Service contract holders also benefit from cost savings on repairs and the expertise of our manufacturer-trained laser engineers.
How does Laseraid handle repairs for customers without service contracts?
Even if you don’t have a service contract, you can still rely on Laseraid for ad hoc repairs. Our skilled technicians will diagnose the issue, provide a quote for the repair, and carry out the necessary fixes promptly to minimise downtime.
What to do when I have an issue with a handpiece?
Give us a call on 1800 224 234 or fill out the form below.
Tell us which device you are using
Explain the issue that you are having with your handpiece
Laseraid will organise to pick-up the handpiece from your clinic
A service engineer will examine the handpiece and provide a quote
Once approved, the engineer will repair the handpiece
Handpiece/Slider is returned to you
What's the advantage of manufacturer-trained laser engineers for repairs?
Laseraid’s manufacturer-trained laser engineers have in-depth knowledge of a wide range of devices. This expertise ensures that repairs are carried out accurately, efficiently, and according to the manufacturer’s specifications, maintaining the device’s performance and longevity.
Does Laseraid's subscription model include servicing and repairs?
Yes, Laseraid’s subscription model offers comprehensive coverage that includes most servicing and repairs for your devices. With a subscription, you not only have access to the latest devices but also the assurance that routine maintenance and necessary repairs are covered under your subscription plan. This all-inclusive approach helps you maintain consistent device performance without worrying about unexpected servicing costs.
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